Client Testimonials

Read the excellent things our customers have to say about us. Then call us for a superior experience!

FLORIDA ROOM ADDITION TO OUR HOUSE

From our first meeting with Steve and John at Affordable Decks office, my husband and I have had a wonderful experience from the plans for the Florida Room to the finishing touches. We started out with no idea as to how to plan one, but Steve and John put together a plan that fit our needs. They were even flexible when we needed some minor changes to the basic plan. The finished room looks like it was always part of the house. Every worker that came to our house was very professional. We are totally satisfied and happy with our new room. Now that the room is finished, we realized a patio would be the perfect finishing touches to the outside of the Florida room. Again we do not have any ideas, but Steve and John will be putting together a plan. Thanks to the whole team for our beautiful Florida Room!!

Melanie and Bob Leketa

I would like to personally thank you and Steve for a wonderful general contractor experience. My wife is thrilled with her new custom laundry room, and we owe it to Affordable Custom Decks. As with any remodeling project we’ve done, I place a lot of emphasis on identifying a contractor we can trust. Thereafter, I look for someone in tune with us, not just the business. You and your team are the epitome of customer service, and because you may not hear it every day, I’m telling you now. Every step of the way, your team made no assumptions…and instead made sure I was satisfied with answers to questions and the work being performed. Our needs and desires for the remodel became the center of the project, and your team was both attentive and responsive to achieving the end goal. Many thanks again. We’re not just satisfied. We’re enthusiastic. And I’ll be back again when it’s time for our new kitchen!

Best regards,
Kevin Pirkle

We can’t thank you enough for not only our beautiful screenroom but the complete remodeling of our kitchen. We were amazed at how quick the process was from the estimate to the finished product. Your team and their craftsmanship showed how fantastic a product can be when all the elements come together. Neighbors have been in awe of our new kitchen and the attention to detail every aspect of it has been given. The screenroom matches the style of our house so well that it’s hard to believe it’s an addition and not part of the original layout of the house. Any time someone asks who did this fine work we let them know all about Affordable Custom Decks.

Donna and Heiko

John,
I wanted to tell you what a wonderful job your guys did on the deck and pergola. Not only did the job exceed our expectations, but your guys were very professional and courteous. I will recommend your companies to everyone! I really hope you know how thankful and pleased we are!!

Darlene Crick, RPA, CPM
Senior Property Manager
Divaris Real Estate Corp

I wanted to take the opportunity to thank you for the professional, courteous and aesthetically beautiful job you did on building our veranda. My wife and I had been planning for this project over many months, and we took our time in selecting a contractor that we were confident we could trust and one that would provide exceptional results. We weren’t disappointed. I was extremely pleased with your team and their work. They were very attentive to details and always considerate of our time, property and desires during construction. During the entire process, from the initial estimate through contract negotiations and ultimately through final completion you were very responsive, timely and professional in all aspects of your work. I would whole heartedly recommend your team to anyone considering a major home improvement project.

Sincerely,
Tony Chatham, Captain, USN
Chesapeake, VA

It was really nice to do business with a contractor with an office. It gave us a feeling of confidence you don’t get from a “ contractor on wheels.” The craftsmanship on our screen porch is unsurpassed and the customer service can’t be beat. Thanks for a great job!!!

Jim and Lori

I cannot say enough about John and Steve at Affordable Custom Decks! They are extremely professional, as well as very knowledgeable about decking and railing (and code requirements). We did a lot of previous research regarding the different types of decking materials, and what would be good for our lifestyle and family – everyone at ACD was so helpful in helping us make a decision. We were able to stick to our budget, yet include many details and accessories that make our deck very unique. ACD was dependable, on time, kept the jobsite clean, and always available to answer our questions during the construction. So often you hear of ‘construction nightmares’ and sad stories, but we couldn’t have asked for a better company to build our new deck. Trust is a huge factor in remodeling, and we would trust them to any of our remodeling and future decking needs.

We love our composite TimberTech deck and Radiance Rail, and have ACD to thank for it!

Ben and Carolyn, and the kids

Dear Affordable Custom Decks. Thanks for your hard work and a job well done!

Dave & Yong Chalifour

I don’t normally write letters to companies that I hire to do work for me but in this case I feel I must make an exception. When I had your company install a deck for me five years ago I was very impressed with the way it turned out. After deciding to upgrade by tearing out the old deck and putting in a new Composite deck with a roof, screened in area and Pergola, I hired Affordable Custom Decks to do the work again. I knew the quality and service I would be getting and there was no question in my mind I would be happy with the results, but I had no idea the finished product would far surpass any expectations I had. I can’t say enough about the craftsmanship, flexibility and polite demeanor your crew provided during the 7 weeks it took to complete the project. Owning a business myself I know the importance of customer satisfaction, service and quality. Affordable Custom Decks bent over backwards to provide all of these and more. You just don’t find that very often in today’s workforce. Again I would like to thank you and Affordable Custom Decks for the outstanding job you did and I look forward to working with you again in the future.

Kim Holl

Upon arrival back home last night we found your “Pool House Warming” gifts on the front porch. Thank you for the towels. In business (and everything else for that matter) it is the little things that count. Both Anna and I are very happy with the quality of the product (pool house and deck). They are a nice, and attractive, addition to our home. We are very pleased with how both have turned out and in working with both of you over the past months. Your efforts were very professional and high quality, while being personal, instead of pure businesslike, at the same time. It was a very enjoyable experience.

All the best
Jack and Anna McGinn

The professional staff was on time everyday, completed our incredible porch on schedule, & allowed us to customize the design to meet our specific needs & wants. It’s by far the best investment/improvement we’ve ever made to our home. Our family spends more time in it than our family room!!!!

Steve Walck
RE/MAX Allegiance

Barbara and I just spent our first week-end enjoying the new deck. We really enjoy the new “classy” look. The quality in both product and workmanship has far exceeded our expectations. As you well know, as many companies talk about being “Best in Class” and offering superior customer service and yet so few actually deliver. Your company delivered a superior”Best in Class” product. We look forward to both enjoying and showing off our new deck.

Kevin and Barbara Policay
Virginia Beach

To the Great Team at Affordable Custom Decks,
What a pleasure it has been watching your team in action. From the very first meeting to the final “touch ups” your performance can only be considered as magnificent! High marks in all areas- courtesy, quality, and total performance across the board. No wonder ACD was voted “Best of the Beach.” Thank you for making our dream porch a reality!

Bill and Susan Davis
Virginia Beach

Steve and John,
Thanks for the completely professional work!
Kevin Foster

Kudos to AC Decks!
I just wanted to put in writing how absolutely pleased we are with our new deck. The outcome is gorgeous and the crew couldn’t have been more courteous! AC Decks went above and beyond our expectations. It’s not just a deck, it’s a piece of artwork. Steve and his crew obviously love and take pride in their job-it shows with attention paid to the slightest details. When the job was complete, you would never know they were there (except for the beautiful addition to our back yard!)

Nicole and Steve Djunaedi

Dear Affordable Custom Decks,
I thought I would take the time to let you know how pleased I am with your services. I had specific concerns in having a deck made. I explained my concern for my dogs; I did not want them to have any way to get into the pool in fear of accidents. I told Steve this and he drew up my plans. I have a wonderful tri-level deck that has met all my specifications and then some. The team that came out to work on the deck are professionals and extremely easy to get along with. Rich and Mike not only made sure my deck was made to my specifications, but also made sure my dogs were safe during the process! My dogs got so they expected a ball thrown or a scratch on the head! The crew was exceptional! I could not have asked for more Professional people with such talent and experience. My deck will withstand most anything; it is so well made and attractive. Most all though I cannot say enough about the people who work for this company, such kind and down to earth people, a real pleasure! I will enjoy this deck for years. Thank you for making me the talk of the neighborhood.

Marjie Whitehurst

John,
Good job! It was nice to deal with a professional contractor. We will really enjoy our porch.

Carl Gray

The purpose of this letter is to let you know how I feel about my experience with your company. Overall, you demonstrated the essence of “under promise and over deliver.” It started with the estimate and quote, which was more than fair and on the low end of the many estimates we received to get our new deck. In looking to get a deck built with Trex, the pricing we received from other companies was inflated compared to yours. Following the estimate, you stated that it would take approximately 6-7 working days to have the deck complete. It was done in less than 5, and the quality of work is exceptional. We are very pleased with the results. I want to make one additional comment that other consumers should consider when finding a deck company. Your follow-through on every single aspect of the job was exceptional, and very much appreciated. Working with someone that you entrust a great deal of money to is scary these days, and appreciate all you did to completely finish the job and look out for the protection of your reputation. It meant a lot and we will recommend Affordable Custom Decks to anyone we know who is the market for deck work. Please feel free to pass on my name to anyone as a reference, I’d be happy to share my experience with you and your company.

Jennifer Reed

Thanks for taking care of that extra railing and bolting the hand rail on the steps. Very much appreciated. You and your co. have been a great help and I am glad Cerino Enterprises had you build our deck. We love it. Thanks for all the great service.

Derek A. Sapone

Steve,
Thanks for your help. It has been a pleasure working with you & your company. Keep up the good work!

Glenn Snyder Alanton-Virginia Beach

Thank you! The porch looks excellent!

Susan Powell

John,
Enjoyed doing business with you. Deck looks great. We should have done this 10 years ago! Best of luck in your continuing business ventures.

Ron

We want to thank you for building us such an a beautiful screened in porch and composite deck WOW come-on Springtime!! Before We met you, we had two other bids. We felt comfortable with your approach and ideas of how you would tie the porch into the house. Others didn’t draw us pictures and take the time you did. So, we took the time to visit two of your references to see the finished product and ask questions. They both raved about your staff, but when we saw your finished work, it definitely sealed the deal for us. We have never experienced the level of professionalism and quality of work that your staff, Tony and Dave, provided. They are clearly skilled, knowledgeable craftsman in what they do. No matter how many questions I asked they never hesitated to take the time to answer them… We want to help good, honest businesses’s like yours, which are hard to find these days, by sharing our experience with others that may be in the market. Actually, we just gave your number to one of our neighbors! We look forward to doing business with you again in the future.

Laura & Jim Catuska

Thank you for a job well done. We will always remember your professionalism and masterfulness in creating our fantastic dream sunroom. One will enjoy for many years to come. You are the tops, you are the best!

The Holcombs

I am very pleased with the Sunsetter awnining you installed at my house in Virginia Beach. The price was excellent and the process was easy.

Judy Meher

Thank you for making sure the pergola was built before the 15th. It means a lot! The crew did an amazing job! I will remember the ease of everything for future projects and for referrals. Thanks again

Christine Black

Here are some photos of our new deck. We had the opportunity to use it this weekend and absolutely love it! All of our friends and neighbors have nothing but good things to say about it. Thank you so much!

The Damicos

Our deck turned out beautifully. It has turned our concrete courtyard into a warm, inviting outdoor living space. I know it’s well-constructed, as I watched the men building it. They are truly craftsmen at their trade. We would certainly recommend Affordable Custom Decks to anyone.

Bob and Pam